Terms & Conditions
Terms & Conditions
Terms and Conditions of Use
Grey Cove Designs, LLC
Effective Date: 01Apr2024
Last Updated: 15Apr2025
1. INTRODUCTION
1.1 These Terms and Conditions (“Agreement”) govern the use of the website located at www.greycovedesigns.com(“Website”), operated by Grey Cove Designs, LLC, a North Carolina limited liability company (“Company”, “we”, “our”, or “us”).
1.2 By accessing or using this Website, purchasing products, or engaging our services, you (“Client,” “you,” or “your”) agree to be bound by the terms of this Agreement. If you do not agree, do not use the Website or any of its content.
2. USE OF WEBSITE
2.1 You must be at least 18 years of age to use this Website. By using the Website, you represent and warrant that you are of legal age and have full authority to enter into this Agreement.
2.2 You agree not to use the Website for any unlawful or prohibited purpose. You further agree not to:
Use bots, scripts, crawlers, or scraping tools without our express written consent;
Attempt to gain unauthorized access to any portion of the Website or its servers;
Reverse engineer, decompile, or otherwise access our source code, systems, or intellectual property.
3. INTELLECTUAL PROPERTY
3.1 All content on the Website, including but not limited to text, images, branding elements, illustrations, design files, and logos, are the sole property of Grey Cove Designs and protected under United States and international intellectual property laws.
3.2 No portion of this Website or its content may be reproduced, copied, distributed, or otherwise exploited without our prior written consent. Unauthorized use will be prosecuted to the fullest extent of the law.
4. DESIGN SERVICES AND DELIVERABLES
4.1 All deliverables, including but not limited to invitations, day-of paper goods, signage, monograms, and illustrations, are custom designed and remain the sole intellectual property of the Company unless otherwise stated in a signed agreement.
4.2 Client is granted a limited, non-transferable license to use the deliverables for personal or event-related purposes only. Commercial or resale usage is strictly prohibited without a separate licensing agreement.
5. ARTIFICIAL INTELLIGENCE (AI) USAGE CLAUSE
5.1 Grey Cove Designs may use artificial intelligence tools in the creative process to support idea generation, typographic exploration, layout ideation, or written content drafting.
5.2 All AI-generated content is reviewed, curated, refined, and finalized by a human designer. AI tools are used as creative enhancers—not as a replacement for custom human craftsmanship.
5.3 Client acknowledges and consents to the use of such tools, understanding that:
AI-generated elements will not infringe on third-party rights;
Deliverables are original and customized, despite the involvement of AI;
Grey Cove Designs does not use Client content to train any AI models.
6. PAYMENT TERMS
6.1 Payment terms are outlined in each individual proposal and contract. A non-refundable retainer is required to reserve services. The remaining balance is due before final delivery or production.
6.2 Delays in payment may result in service interruption, project delays, or cancellation. Late fees may apply if not specified otherwise in your agreement.
7. DELIVERY & APPROVALS
7.1 Digital proofs will be sent for client review. Written approval of final designs constitutes acceptance of responsibility for spelling, layout, and accuracy.
7.2 Grey Cove Designs is not liable for printing errors or delays resulting from inaccurate client data or failure to proofread prior to approval.
7.3 We do not guarantee exact color reproduction due to screen and printer variations.
8. SHIPPING, LOSS, OR DAMAGE
8.1 We are not responsible for shipping delays, damages, or lost packages once items are transferred to a third-party courier.
8.2 Expedited or insured shipping is available upon request. Clients bear full responsibility for shipping costs.
9. PORTFOLIO RIGHTS
9.1 Unless explicitly stated in writing, Grey Cove Designs reserves the right to:
Photograph and share completed work for promotional use;
Submit projects to publications or digital platforms for editorial consideration;
Display final products in our portfolio, on social media, or on our Website.
Client event details (e.g., address, wedding date) will be kept private unless the client consents.
10. LIMITATION OF LIABILITY
10.1 To the fullest extent permitted by law, Grey Cove Designs shall not be liable for:
Any incidental, consequential, or indirect damages arising out of service delays, delivery errors, or client dissatisfaction;
Any claims exceeding the total amount paid by the client for the services rendered.
11. INDEMNIFICATION
11.1 You agree to indemnify, defend, and hold harmless Grey Cove Designs and its affiliates, employees, and contractors from any third-party claims, liabilities, costs, and expenses (including attorneys' fees) arising from:
Your breach of these Terms;
Your misuse of the Website;
Your infringement of any third-party rights.
12. GOVERNING LAW AND DISPUTE RESOLUTION
12.1 This Agreement shall be governed by the laws of the State of North Carolina, without regard to conflict of law principles.
12.2 Any dispute arising out of this Agreement shall first be resolved through good faith negotiation. If unresolved, parties agree to binding arbitration in Mecklenburg County, North Carolina.
Privacy Policy
13. INFORMATION WE COLLECT
13.1 When you use our Website or services, we may collect the following information:
Personal information such as your name, email address, event date, and mailing address;
Payment information via third-party processors;
Website usage data via cookies and analytics tools.
14. HOW WE USE YOUR INFORMATION
14.1 We use collected information to:
Respond to inquiries and provide client services;
Process payments and deliver physical or digital products;
Improve Website performance and user experience;
Send emails, confirmations, and updates related to your order or inquiry.
15. COOKIES AND ANALYTICS
15.1 Our Website uses cookies to understand how users interact with the site. We use third-party analytics tools, including Google Analytics, to track engagement.
15.2 You may disable cookies in your browser settings; however, this may affect the functionality of our Website.
16. THIRD-PARTY SHARING
16.1 We do not sell, rent, or disclose your personal information to third parties except:
To payment processors and service providers for fulfillment purposes;
To comply with legal obligations;
With your express consent.
17. DATA SECURITY
17.1 We take reasonable administrative and technical precautions to safeguard your data. However, no method of transmission over the internet is 100% secure. Use of the Website is at your own risk.
18. YOUR RIGHTS
18.1 You may:
Request access to the personal data we hold about you;
Request correction or deletion of your data (unless we are legally required to retain it);
Withdraw consent to marketing communications.
19. CHILDREN’S PRIVACY
19.1 This Website is not intended for individuals under the age of 18. We do not knowingly collect information from minors.
20. CHANGES TO THIS AGREEMENT
20.1 We reserve the right to update these Terms and the Privacy Policy at any time without notice. The current version will be posted on our Website.
20.2 Continued use of the Website constitutes your acceptance of any revisions.
21. CONTACT INFORMATION
Questions regarding these Terms or our Privacy Policy should be directed to:
Grey Cove Designs, LLC
Email: hello@greycovedesigns.com
Website: www.greycovedesigns.com